Aviation

From check-in to baggage handling and security, predictive simulation powers evidence-based decision making – helping you optimise processes, reduce costs, meet regulatory requirements and improve the passenger experience.

Discover moreDiscover more
Lobby on airport

Predictive simulation creates accurate models that represent the behaviour of real-life processes.

Despite the hiatus caused by the pandemic, air passenger numbers continue to rise. The aviation industry needs to continually optimise airport design and processes to accommodate this growing demand – while simultaneously responding to pressure to reduce carbon footprint.

Twinn Witness predictive simulation software creates virtual models of your existing and planned facilities and operations. Simulating multiple ‘what-if’ scenarios, it helps you understand the impact of proposed changes – and gives you confidence you’ve found the best solution before you invest in the real world.

Square
De-risk decision making
Experiment with ‘what-if’ scenarios to find the best solution
Square
Streamline processes
Hit performance and sustainability targets at optimal resource levels
Square
Achieve cost savings
Validate costings of extermal providers during contract negoations
Square
Improve passenger experience
Reduce waiting times at check-in, security and baggage claim
How can you reduce waiting times for air passengers – at check-in, security and baggage carousels? How should you streamline operations and reduce your carbon footprint? And what’s the best way to validate outsourced provider costings during contract negotiations?

By providing detailed insights before you invest, Twinn Witness predictive simulation software gives you the power to validate decisions in a risk-free environment.

Streamline airport operations

Optimising airport operations – from parking and check-in to baggage handling, security and stand management planning – while adapting to changes in regulations (those governing liquids, for example) requires a detailed understanding of complex, interlinked processes, often handled by a variety of service providers. 

Predictive simulation and digital twins allow you to experiment with multiple ‘what-if’ scenarios – spanning shift patterns, flight schedules, physical systems, airport layout, baggage flow and more – before making informed decisions that streamline operations and minimise your carbon footprint.
Airport departure area
Lobby on airport

Optimise passenger experience

Are delays at check-in, baggage claim or security having a negative impact on passenger experience? Need to reduce wait times to meet customer care targets and minimise reputational damage?

Predictive simulation helps you identify bottlenecks and areas where investment will deliver the best results – an extra conveyer or additional retail space, for example. As a result, it gives you the tools to enhance the passenger experience and meet growing customer expectations.

Significantly reduce annual costs

Are you searching for ways to validate costings of external service providers to strengthen your negotiating position at contract renewals?

Services like baggage handling involve complex and dynamic variables – but Twinn Witness makes it easy to determine the resource allocations required to meet performance targets. Ensuring your estimates from providers are credible, it helps you negotiate better contract terms and save money.

Baggage handling
Baggage conveyor belt

Discover simulation support and consulting

Maximise the value you gain from predictive simulation with the support of our experts.

Leveraging decades of combined experience of the aviation industry, the Twinn team helps you achieve successful, scalable simulation solutions – driving value through informed decision making.

Twinn Witness predictive simulation software shows us what is worth doing. It’s now part of our service to passengers and has proved to be a highly useful and successful component of Virgin Atlantic’s business planning operation.

Mark RappittSenior Business Consultant at Virgin Atlantic

Twinn Witness Simulation Software

User-friendly, flexible and powerful, Witness gives you detailed insights into CapEx, continuous improvement and operational improvements before you invest.
Discover more
A Witness software screen over an assembly line
Darren Travers - Director of Business Development, Industry

DarrenTravers

Director of Business Development, Industry