Understanding the return journey of these bottles is key to reducing CapEx losses and transition to a circular economy. This is specifically pressing for countries with lacking infrastructure.
For its beer manufacturing process, the company needed to gain insights into the lifecycle of its returnable bottles, which spent significant time out of sight in trade, whether full or empty. Key questions included: how many bottles are returned? How long does the return process take? Where and why are bottles lost? Each market presented unique dynamics, requiring a tailored approach to understand and address the root causes of bottle loss and delays in their return. Additionally, limited data availability and varying interests among internal departments added to the complexity.
We developed a standardised ‘pressure cooker scan’ approach, analysing the entire circuition from brewery to consumer and back. This involved data analytics, observations and interviews to identify and prioritise the root causes of delays and losses. Solutions were crafted with a quantitative and qualitative business case and roadmap, addressing factors such as the efficiency of deposit systems, the optimisation of stock levels and the harmonisation of bottle sorting processes. Our approach included training employees to conduct ongoing scans, ensuring sustained improvements.
Industry solutions